Just months after Amazon opened its first checkout-free Amazon Go store in early 2017, China’s Jingdong unveiled its first unmanned convenience store in Beijing. Shoppers simply scan their smartphones upon entering and ‘just walk out’ technology will detect when products are taken off the shelves. Customers can exit the store without queuing and their account is automatically charged.
This is a further signal of the threat of automated systems equipped with sensors to low-skilled work.
If our environments are able to log our actions for us, and respond accordingly (restocking depleted shelves, for instance), what aspects of day-to-day management will humans be required to perform?