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Systems that are too Complex Create Accountability Sinks

by Alisha Bhagat, Jul 17
1 minute read

In his new book “The Unaccountability Machine: Why Big Systems Make Terrible Decisions – And How The World Lost Its Mind” author Dan Davies describes how as the world has grown more complex, people have created systems, such as policy systems or decision making frameworks, to deal with this complexity. However, building a system to make decisions, removes human accountability, creating accountability sinks – entities that exist just to be blamed for things that go wrong.

people sitting on chair in front of table while holding pens during daytime

So what?

There are several problems with this. Firstly if systems are put in place to govern and make sustainability related decisions, they are not always fail proof, they might make decisions very different from human beings. Secondly, accountability sinks remove agency and accountability. If people do not know where to turn to get answers and to hold people accountable, they feel as if it is impossible to change the system.

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by Alisha Bhagat Spotted 29 signals

Alisha Bhagat is the futures lead at Forum for the Future. Her work focuses on the creative use of futures tools to impact long term positive change, particularly around social justice and equality. Alisha brings a broad toolkit to her work and designs games, creates immersive experiences, and brings the future to life. In addition to her work at Forum, Alisha is a part-time faculty member at Parsons School of Design where she teaches the Futures Studies and Speculative Design certificate. Prior to joining Forum, Alisha was a foreign policy consultant for the US government and a fellow at the East-West Center in Honolulu. Alisha holds an MS in Foreign Service from Georgetown University and a BS in Anthropology and History from Carnegie Mellon University. She was awarded a Fulbright scholarship in 2005. When not thinking about the future, Alisha is an avid gamer and science fiction enthusiast.

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